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Security and compliance

How we protect your data

What is certified, where your data lives, and the documents your security team can request.

Start your security review

Every policy is available on request. Ask by email at security@istina.ae.

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Overview

Hosting
In the UAE or the EUYou choose the region
Controls
87 in place across 29 areas
Documents
26 policies on request, 1 public
Subprocessors
4 services listed
Privacy officer
heyData GmbH, our external data protection officer

Certifications

  • ISO/IEC 27001 certification seal

    ISO/IEC 27001:2022

    Certified
  • AICPA SOC 2 seal

    SOC 2 Type II

    Audit in progress
  • GDPR compliance seal

    GDPR

    Compliant

Security areas

All 87 controls are in place, across 29 areas.

Browse all controls

The third-party services we use to run the platform.

  • Amazon Web ServicesCloud hosting and infrastructure
  • SlackTeam messaging
  • AnthropicAI models
  • TwilioTelephony

Found a security issue, or need a document?

Email our security team. For how this website counts visits, see measurement in the privacy policy.

security@istina.ae